Foodservice Learnings
What Foodservice Can Learn About Sustainability from Other Industries
7 May 2025
In today’s foodservice landscape, sustainability is not just a nice to have—it's as essential as bread is to a sandwich. Restaurants, retailers, and even end consumers are demanding greener partners and cleaner operations. But for foodservice wholesalers, manufacturers, and distributors, “being sustainable” can feel vague, especially when you're juggling inventory, logistics, and tight margins.
The good news? Other industries have already paved the way. From freight to fashion, there are proven strategies that drive down waste, optimise resource use, and strengthen customer loyalty. It’s not about reinventing the wheel, it’s about applying smart, scalable practices to how foodservice runs.
Here’s what you can learn and implement today.
1. Retail & eCommerce: Make the Sustainable Choice the Easy Choice
Retail giants have mastered nudging customers toward greener choices. They use real-time inventory, environmental data, and smart filters to promote products that are better for the planet—and often better for business, too.
What foodservice can learn:
Distributors and wholesalers can embed sustainability into the ordering process, not as an add-on, but as a built-in benefit.
Highlight low-waste or recyclable packaging options directly in your digital ordering platform
Use SKU tags like “locally sourced” to guide choices
Offer side-by-side comparisons showing cost, waste reduction, and transport footprint
This doesn’t just help your restaurant customers feel good—it helps them buy better without overthinking it.
2. Hospitality & Hotels: Track, Report, Improve
Hotels now track water, energy, and waste metrics per guest—and use that data to both cut emissions and promote their progress. Sustainability becomes a measurable, reportable performance area.
What foodservice can learn:
Manufacturers and distributors can take a similar approach by tracking sustainability-related metrics across SKUs, customers, and channels.
Monitor customer order patterns to detect recurring over-ordering or spoilage risk
Provide usage reports to restaurant clients showing cost and waste insights over time
Recommend portion-controlled products or demand-driven bundles to cut down on overstock
Helping your clients understand how they use your products gives them the data they need to change habits—and positions you as a proactive partner in their sustainability journey.
3. Logistics & Freight: Optimise the Route, Shrink the Footprint
Freight and logistics companies have slashed fuel emissions by optimising delivery routes, increasing batch deliveries, and using tech to plan more efficient runs.
What foodservice can learn:
Foodservice suppliers and wholesalers rely on speed, but smart delivery doesn’t have to sacrifice it. With better planning and a little tech assist, you can cut miles and emissions—while saving on fuel and labour.
Use AI or routing tools to consolidate deliveries by region or customer density
Incentivise customers to place orders with longer lead times for easier batching
Switch from reactive deliveries to predictable, optimised dispatch cycles
Fewer last-minute runs = less fuel waste, lower delivery costs, and a happier operations team.
4. Foodservice Tech: Turn Sustainability into Smart Automation
What we do:
At FOBOH, we believe AI can do more than just streamline workflows—it can also enable greener operations at scale. Our AI Agents are built to help foodservice businesses work smarter and waste less.
How we help:
Our AI tracks customer ordering habits to prevent over-ordering and reduce spoilage
It flags when sales volumes drop or product usage shifts—before the waste kicks in
It offers real-time prompts to switch customers to seasonal SKUs or less perishable products
And by digitising everything from order entry to invoicing, we help cut the paper trail
Whether you're a supplier with too much inventory spoilage or a distributor drowning in delivery costs, FOBOH helps automate the processes that drive waste—and uncovers the patterns you might miss.
Final Thoughts: Sustainability Isn’t Just a Trend—It’s Your Differentiator
In a margin-sensitive industry like foodservice, sustainability can feel like a luxury. But in reality, it's one of the smartest ways to future-proof your business. Better visibility, less waste, stronger customer relationships—that’s the sustainability advantage when powered by the right tools.
If your restaurant customers are looking for suppliers who walk the walk—not just talk the talk—now’s the time to evolve. Not just for the planet, but for your business health, your reputation, and your long-term profitability.
Ready to Take the First Step?
Book a demo to meet your new AI-powered sustainability assistant.
We’ll show you how to reduce waste, optimise sales, and give your customers the green insights they actually want without adding work to your plate.